Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Information: Address, payment details, and laundry preferences.
• Transaction Information: Details of services requested, payment history, and billing information.

1.2 Usage Data

• Device Information: IP address, browser type, operating system, and device identifiers.
• Log Data: Pages visited, time and date of access, and other usage statistics.

1.3 Location Data

We may collect your location information (with your consent) to provide location-based services, such as finding nearby laundry providers.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and send service-related notifications.
• To communicate with you about updates, promotions, and support requests.
• To personalize your experience and recommend services based on your preferences.
• To monitor and analyze usage trends to enhance platform functionality.
• To comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Providers: To facilitate laundry services, we share necessary details (e.g., address, laundry instructions) with the selected laundry provider.
• With Third-Party Service Providers: We may share data with payment processors, analytics providers, and IT service providers to support our operations.
• For Legal Reasons: We may disclose information if required by law or to protect our rights, property, or safety.
• With Your Consent: We may share information with third parties if you explicitly consent.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data during transmission and storage.
• Regular security audits and vulnerability assessments.
• Access controls to limit data access to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can review and update your account information through the app.
• Delete: You may request deletion of your account and personal data, subject to legal obligations.
• Opt-Out: You can opt out of promotional communications by following the unsubscribe link in our emails.
• Location Data: You can disable location tracking through your device settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

7. Children’s Privacy

Bubbles is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes related to this policy will be resolved in accordance with the applicable laws.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ISolution Media
Email: info@isolutionmedia.com
Phone: 08105951215
Address: Ayonboye, Anthony Village, Lagos.